FAQ's

Renting equipment from EZER is simple! Browse our selection, choose your items, select delivery options checkout, and complete your booking with a refundable deposit. We deliver the equipment to your doorstep (6am-10-am) and pick it up at the end of the rental period (6pm-10pm).

We currently offer electric power washers, carpet cleaners, and lawn & garden equipment, with plans to expand our inventory in the future. Check our Rentals page for the latest updates on available equipment.

A refundable deposit of $50 is required at the time of booking. This deposit ensures your reservation and is returned once the equipment is picked up in the condition it was delivered.

We offer free delivery and pickup within our service area. You can choose express delivery which will guarantee delivery by 8am for an extra $9.99 or Free delivery which will guarantee delivery between the hours of 7am-10am. All orders will be picked up by your delivery driver between the hours of 6pm-10pm at the end of the rental period. You will be able to choose a preferred pickup window between 6pm-8pm or 8pm-10pm at checkout.

Yes! We service Annapolis and the surrounding areas. Please check our website for a list of eligible zip codes to ensure we can deliver to your location.

If you need to cancel your rental, please contact us as soon as possible. We can provide a full refund of your deposit if you cancel by 8pm of the previous day of your scheduled delivery. If you cancel after 8pm of the prior day, or we are unable to deliver your rental when we arrive at the delivery location, you will be charged a flat $50 fee.

Customer satisfaction is our priority. If you experience any issues with the equipment, please contact us immediately, and we will do our best to resolve the problem.

Yes, you must be at least 18 years old to rent equipment from EZER.

If you have any other questions or need further assistance, feel free to reach out via our Contact page!